To minimize mold on the decking, clean the deck periodically with at least twice a year . In some situations, you may need to repeat the cleaning process multiple times until you are no longer abl...
What if my decking gets scratched?
In the same way that wood decking materials can get scratched, the surface of composite decking can also be scratched. COOWIN composite products are of superior scratch resistance, but not scratch...
Do I need to place something on furniture legs to protect my decking from scratches?
Yes. We recommend to use protective plastic, rubber, or felt leg pads on furniture and other items to help protect the surface of your deck. COOWIN composite decking is scratch-resistant, but thes...
Can I use salt to melt ice on my decking?
Most products with calcium chloride or rock salt can be used to melt ice and snow on COOWIN composite decking. These products may leave a white residue which can be cleaned by brushing with mild s...
How do I clean my deck?
For general cleaning, sweeping with broom, or jack washing with mild soap water works. For pollen, organic debris, dirt or stains, mild household detergent dilluted with water is recommended. Alwa...
Dose your decking need regular maintenance?
COOWIN composite decking is designed for a low-maintenance experience. But to keep your deck to look great, you are advised to clean your deck at least twice a year by jack wash with mild soap and...
Is your product stain-resistant?
All COOWIN composite products are stain-resistant with warranty (see COOWIN warranty for details). Most stains commonly encountered such as mustard and ketchup will wash away easily within 7 days....
Is your decking maintenance-free?
COOWIN decking requires far lower maintenance than wood decking, but does require some maintenance to keep it looking good throughout the years, much like washing your car. So a periodic cleaning ...
Can I put your decking over a concrete floor?
Yes, you can put COOWIN decking over a concrete floor with COOWIN composite or metal joists. But do not install decking directly to an existing or solid surface. The deck design must allow adequat...